GroweLab · Features · On-demand teacher support

On-demand support for teachers at scale.

Teachers no longer wait days, or even hours, for support: they get clear, real-time answers when they need them.

A teacher at her desk with the GroweLab support chat open
A coach in minutesLive text or video chat inside GroweLab
Four ways GroweLab supports teachers in real time

Teaching no longer has to be a solo act.

With GroweLab’s teacher support features, district and school leaders can be confident their teachers are getting support from a trusted partner: engage2learn.

  • Live text or video chat

    Connect with an engage2learn coach by live chat or video call for in-depth support from an expert educator in minutes.

    How it works
  • AI virtual assistant

    Ask the assistant, trained by engage2learn’s expert coaches, for instant answers to pressing questions and challenges.

    How it works
  • mySmartCoach

    GroweLab’s "smart coaches" help teachers develop proficiency in a wide range of competencies through self-paced coaching sessions.

    How it works
  • Curated resource library

    A vast library of vetted resources, courses and video workshops on the skills each role and level of experience needs most.

    How it works
See it in action

GroweLab’s on-demand support system, in under a minute.

A teacher asks, the assistant answers, and a coach joins when a person is needed.

GroweLab on-demand support overview0:55
Give your teachers instant help and ideas on

The questions that come up every week.

  • Implementing goal setting with students
  • Creating engaging learning experiences
  • Formative assessment questions
  • Setting up station rotation
  • Tracking student data
  • And more
How it works

A coach, an assistant, a smart coach and a library.

Live text or video chat

An expert educator in minutes.

Get real-time support from engage2learn’s team of expert coaches by starting a live chat right in GroweLab. Turn to a coach as a thought partner to brainstorm interventions or classroom management, get feedback on learning activities, or get guidance on SEL and wellness. Teachers can even request a video chat to talk face to face with an experienced coach.

The GroweLab concierge chat offering "Chat with a coach", a coach named Summer answering, and a video call with an engage2learn coach
AI virtual assistant

Trained by engage2learn’s coaches.

engage2learn has used its curated library of resources, templates and research to train a private model that gives instant, high-level support to teachers, coaches and leaders. Instead of a mixed bag of search results from unknown sources, have a simple conversation with an assistant trained to support educators in their own practice, and monitored by the coaches who trained it.

AI for educators
The GroweLab AI assistant answering an educator’s question in a chat window
mySmartCoach

Personalized coaching, any time.

Give your teachers personalized coaching they can use any time. With mySmartCoach, every teacher has 24/7 access to instructional support that is easy to implement, personalized to their learning style and level of experience, and more affordable than traditional PD solutions.

Professional development for teachers
A mySmartCoach intro session in GroweLab where a teacher chooses a virtual coach from three engage2learn coaches, each introduced in a sentence
Vetted resources, courses and video workshops

Tips, tools and templates from expert educators.

GroweLab’s resource library holds tips, tools and templates created and curated by engage2learn’s team of educators, so teachers find what they need quickly instead of searching the internet for hours.

The GroweLab resource library, filtered by competency, with templates, courses and videos
On-demand support, measured

Answers teachers rate.

100%
customer satisfaction for on-demand support over the last 12 months
95%
of educators’ questions resolved by GroweLab’s AI assistant
In their words

Empowered with more ideas.

Just in my first [mySmartCoach] coaching session, I built my small groups. This helps with student growth daily. I feel empowered with more ideas on how to help me be the best educator I can be!
Teacher
Where this sits in the cycle

Support that shows up in the record.

On-demand support in GroweLab runs through every step of the cycle. What teachers ask for, and what they go on to implement, lands on the same record the plan and the coaching draw on.

  1. You are here 01

    Diagnose

    Questions, answers and the evidence that follows show where teachers need support.

    Assessments & Software
  2. You are here 02

    Design

    The plan targets the skills teachers ask about most.

    Planning & Design
  3. You are here 03

    Coach

    Coaches pick up where the assistant and the live chat left off.

    Performance Improvement
  4. You are here 04

    Connect to community

    Teachers and leaders share what worked with peers in the Jim Knight Impact Network.

    Network & Events
100% satisfaction with on-demand support over the last 12 months
95% of questions resolved by the assistant
See how the whole cycle runs
Not sure where to start? Answer seven questions to find the answer to your Improvement Equation. Find my pathway
FAQ

Questions leaders ask.

How fast can a teacher reach a coach in GroweLab?

In minutes. A teacher starts a live chat inside GroweLab and an engage2learn coach answers; the teacher can request a video call to talk face to face. Over the last 12 months, on-demand support has held 100% customer satisfaction.

What can teachers ask for help with?

Anything in their practice: brainstorming interventions or classroom management, feedback on learning activities, goal setting with students, formative assessment questions, station rotation, tracking student data, and guidance on SEL and wellness.

Is the AI assistant a replacement for a coach?

No. The assistant, trained by engage2learn’s expert coaches, gives instant answers to pressing questions and resolves 95% of them; when a question needs a person, the teacher moves to a live chat with a coach from the same window.

What is mySmartCoach?

mySmartCoach gives every teacher 24/7 access to personalized, self-paced coaching sessions on competencies, so teachers in schools with little or no coaching capacity still grow, at a lower cost than traditional professional development.

Ready to provide your teachers with real-time support?

A coach in minutes, for every teacher.

Tell us how teachers get help in your district today, and we’ll show you the live chat, the assistant and mySmartCoach with your competencies in them.

Three educators plan together at a laptop in front of a GroweLab HQIM implementation plan showing 32 percent plan progress, phase status, risks and delays, and phase progress for planning, rollout and support